Datto RMM 8.5.0 release notes
Schedule*
| Syrah (APAC) |
Monday, July 13th, 2020 |
10:00 |
13:00 |
3 hrs |
| Zinfandel (US West) |
Wednesday, July 15th, 2020 |
09:00 |
12:00 |
3 hrs |
| Concord (US East) |
Thursday, July 16th, 2020 |
08:00 |
11:00 |
3 hrs |
| Merlot (EU2) |
Thursday, July 16th, 2020 |
18:00 |
21:00 |
3 hrs |
| Pinotage (EU1) |
Monday, July 20th, 2020 |
18:00 |
21:00 |
3 hrs |
NOTE *The schedule is subject to change. Please check the Status Page for regular updates.
IMPORTANT This is a full platform AND Agent release, therefore, partners should expect very brief disconnects of the Agent during the update window.
About the release
The 8.5.0 release is the seventh update for Datto RMM in 2020. Along with numerous fixes and improvements, some of the highlights are as follows:
- You can now view monitor details in a drawer in the New UI BETA, including configured responses, ticket settings, and trends from the past 10 days. Refer to Viewing monitor details.
- You can now add and edit device-level monitors for the following monitor types in the New UI BETA:
- You can now add a new widget to view local storage usage of Datto Continuity devices in the New UI BETA Dashboards. Refer to Datto Continuity Devices Local Storage Consumption.
- We have released a new ComStore component, Configure Windows Delivery Optimisation Settings, which works with versions Windows 2004+.
Changes to Agent Update Settings
With the 8.5.0 release, we are removing the ability to disable Automatic Agent Updates. This ensures all devices are running the latest Agent software for security and stability purposes.
IMPORTANT Any existing configuration to disable Automatic Agent Updates under Account > Settings > Update Agent Settings will be overridden. All Agents will update to the latest software as part of the 8.5.0 deployment.
Video
VIDEO Datto RMM 8.5.0 Release Overview
Join Melissa Hockenberry, Community Program Manager, and Frederick Bendžius-Drennan, Product Manager, as they provide a quick overview of the Datto RMM 8.5.0 release featuring enhancements to the Datto Continuity Integration and monitoring in the New UI BETA.
List of improvements and fixes
New UI BETA
| Feature |
RMM-3801 |
You can now add/edit trigger details for a CPU monitor. Refer to CPU monitor. |
| Feature |
RMM-3802 |
You can now add/edit trigger details for an Online Status monitor. Refer to Online Status monitor. |
| Feature |
RMM-3803 |
You can now add/edit trigger details for a Antivirus Status monitor. Refer to Antivirus Status monitor. |
| Feature |
RMM-3804 |
You can now add/edit trigger details for a Disk Usage monitor. Refer to Disk Usage monitor. |
| Feature |
RMM-3805 |
You can now add/edit trigger details for a Component monitor. Refer to Component monitor. |
| Feature |
RMM-3806 |
You can now add/edit trigger details for a Memory monitor. Refer to Memory monitor. |
| Feature |
RMM-3829 |
You can now add/edit alert details for a monitor, indicating what priority of alert is created. Refer to Alert details per monitor type. |
| Feature |
RMM-3831 |
You can now add/edit auto-resolution for a monitor. Refer to Alert details per monitor type. |
| Feature |
RMM-3833 |
You can now add/edit a response component. Refer to Run a component. |
| Feature |
RMM-3834 |
You can now add/edit email response details. Refer to Send an email. |
| Feature |
RMM-3835 |
You can now add/edit Autotask PSA ticket creation. Refer to Create a ticket. |
| Feature |
RMM-3839 |
You can now view monitor details on the Device Summary page in the New UI BETA. Refer to Viewing monitor details. |
| Feature |
RMM-4241 |
You can now click the Serial Number field on the Device Summary page for Dell devices to navigate to the manufacturer's support page. Refer to Summary. |
| Fix |
RMM-3020 |
We fixed an issue where the Alerts by Priority widget in the New UI BETA would not respect filter settings for create date. |
| Fix |
RMM-3746 |
We fixed an issue where the search bar in the New UI BETA would become inaccessible if there was a large amount of results. |
| Fix |
RMM-4344 |
We fixed an issue where Service Monitor descriptions in the New UI BETA displayed the startup delay in seconds instead of minutes. |
Web Remote BETA
| Feature |
RMM-4461 |
We increased the connection timeout for WebRTC for Web Remote BETA to 30 seconds to help ensure a successful first time connection. |
| Fix |
RMM-3624 |
We fixed an issue where files transferred via Web Remote BETA could not be accessed. Refer to File Transfer. |
| Fix |
RMM-4220 |
We fixed an issue with a missing cursor when using Web Remote BETA. |
| Fix |
RMM-4341 |
We fixed an issue with Web Remote BETA File Transfer failing when a filename contains non-ASCII characters. |
| Fix |
RMM-3921 |
We fixed a Window transparency issue when using Web Remote BETA. |
| Fix |
RMM-4111 |
We fixed a DXGI access denied error logged when using Web Remote BETA. |
| Fix |
RMM-3950 |
We fixed an issue where the mouse pointer renders as a black square when using Web Remote BETA. |
| Fix |
RMM-4285 |
We fixed an issue where it was not possible to connect to a device with a non-Administrator user logged in when using Web Remote BETA. |
| Fix |
RMM-4100 |
We fixed an issue where keystrokes were not properly passed through to nested ESXi and Hyper-V sessions when using Web Remote BETA. |
| Fix |
RMM-4512 |
We fixed an issue where WebRTC for Web Remote BETA would create multiple peer-to-peer connections. |
| Fix |
RMM-4444 |
We fixed an issue where a connection would fail due to the Agent not spawning a process in console session when using Web Remote BETA. |
| Fix |
RMM-4429 |
We fixed an issue that was preventing WebRTC for Web Remote BETA working on Windows NT 6.0 (Vista/Server 2008). |
Datto Continuity Integration
Autotask PSA Integration
| Fix |
RMM-3968 |
We fixed an issue where the Windows username was used instead of the Datto RMM username when adding a note to an Autotask PSA ticket from the Agent Browser. |
| Fix |
RMM-890 |
We fixed an issue that sometimes prevented tickets from being created in the Autotask PSA Integration. |
ConnectWise Manage Integration
| Fix |
RMM-4150 |
We fixed an issue where sometimes the ConnectWise Manage Integration would not load unmapped devices in a timely manner. |
Agent
| Fix |
RMM-3847 |
We fixed an issue where the Agent would not perform other actions if busy downloading branding. |
| Fix |
RMM-4099 |
We updated the Agent to use .NET Core 3.14 after a security patch issued by Microsoft on May 19th, 2020. |
Agent Browser
| Fix |
RMM-3149 |
We fixed an issue where connecting to the Agent Browser SNMP Test Tool on newly assigned network nodes required the manual creation of a local file first. |
Agent update
| Feature |
RMM-3971 |
We removed the ability to disable Automatic Agent Updates to improve reliability by ensuring all devices are running the latest Agent software. |
End user experience
| Fix |
RMM-3441 |
We fixed an issue where the end user Support Request form was showing outdated branding. |
macOS
| Fix |
RMM-3136 |
We fixed an issue where disk utilization for APFS partitions on macOS devices was incorrect. Refer to Storage. |
Monitoring
| Fix |
RMM-4251 |
We fixed an issue where Disk Usage monitors with a GB based threshold would not raise an alert. |
Patch Management
| Fix |
RMM-4224 |
We fixed an issue where Patch Management was not possible after Windows 10 updated to version 2004. |
Reports
Software Management
| Fix |
RMM-3937 |
We fixed an issue where Software Management was not reporting the Installed Version. |
| Fix |
RMM-4291 |
We fixed an issue where Software Management actions were not being registered in the Device Activity Log. |
User management
| Fix |
RMM-4006 |
We fixed an issue where users could not be deleted when transferring data to another user. |
Web Portal
| Fix |
RMM-3901 |
We fixed an issue where the Clear All Alerts action on the monitors and policies pages would not resolve alerts. |
ComStore updates
IMPORTANT This table does not list update for components that are installed via Software Management.
| Datto (Backup) Windows Agent |
Windows |
Changed |
Updated Agent to 2.6.0.0. |
| Azure Intune: Script Generator for Agent Deployment |
Windows |
New |
Use to generate PowerShell scripts to deploy the Datto RMM Agent in Microsoft Intune environments. |
| Datto Cloud Continuity Monitor |
Windows |
Changed |
Updated to fix issues with false alarms. |
| Configure Windows Delivery Optimisation Settings (Legacy) |
Windows |
Changed |
New name for old component. This component serves Windows 1511-1909. |
| Configure Windows Delivery Optimisation Settings |
Windows |
New |
This component serves Windows 2004+. |
| Datto Cloud Continuity Agent |
Windows |
Changed |
Updated Agent to 1.1.6.0. |
| Bitdefender GravityZone - Device Management |
All |
Changed |
Updated |
| Bitdefender GravityZone - Device Monitor |
All |
Changed |
Updated |
| Sophos Central |
Windows |
Changed |
Updated |
| Datto Workplace Desktop (Classic) |
Windows/macOS |
New and changed |
Existing components serving DWP v8 are now called Desktop Classic. New installers for v10 are called Datto Workplace. |
| Microsoft Office 16 Build & License Detector |
Windows |
Deprecated |
Replaced by Software Management. |
| Datto Integration |
N/A |
Deprecated |
Replaced by the Datto Continuity Integration. Refer to Datto Continuity Integration. |
| Monitor SQL Server Databases |
Windows |
Changed |
Refer to CyberDrain components. |
| IT-Glue Automatic Documentation - BitLocker keys |
Windows |
Changed |
| IT-Glue Automatic Documentation - Local Administrator Passwords |
Windows |
Changed |
| Monitor Dell Physical Disk Status |
Windows |
Changed |
| Monitor Dell OpenManage RAID Status |
Windows |
Changed |
| Monitor SolarWinds MSP Backup |
Windows |
Changed |
