Features of Windows, macOS, Linux, and mobile device Agents

Datto RMM provides Agents for Windows, macOS and Linux operating systems, as well as for iOS and Android mobile devices. Refer to Devices.

Agent features differ significantly, depending on the operating system and/or the device they are installed on. The tables below document Agent features for each environment.

Monitors

  Windows macOS Linux
Antivirus Status Monitor ● ● ●
CPU Monitor ● ● ●
Component Monitor ● ● ●
Datto Monitor Devices protected by your Datto device
Disk Usage Monitor ●    
Event Log Monitor ●    
File / Folder Size Monitor ● ● ●
KES Security Management Monitor ● ●  
Memory Monitor ● ● ●
Online Status Monitor ● ● ●
Patch Monitor ●    
Ping Monitor ● ● ●
Process Monitor ● ● ●
SNMP Monitor ● ● ●
Service Monitor ●    
Software Monitor ●    
WMI Monitor ●    
Webroot Security Management Monitor ● ●  
Windows Performance Monitor ●    

Audit

  Windows macOS Linux
Hardware ● ● ●
Software ● ● ●
Services ●    
Change log ● ● ●
Activity Log ● ● ●

Remote actions from the Web Portal

IMPORTANT  Refer to Remote Actions.

Agent Browser tools

IMPORTANT  The Agent Browser is only available for Managed Agents on Microsoft Windows devices. OnDemand Agents and operating systems other than Windows do not have an Agent Browser.

Refer to List of Agent Browser tools.

For information about mobile device management, refer to Mobile device management.

IMPORTANT  The Mobile Device Management (MDM) feature is no longer available for new implementations. MDM-related documentation in the Datto RMM Help only applies to partners who are already using this feature; however, Datto no longer offers support for issues with MDM. Please note that if the Mobile Device Management component is deleted from your Component Library, you will not be able to download it from the ComStore again. For further information regarding this change, please refer to this Community post.

Features Operating System
Audit iOS Android
List device information ● ●
List network information ● ●
List installed applications ● ●
Show device location ● ●
Manage Device iOS Android
Erase device and settings ● ●
Lock device ● ●
Unlock device ● ●
Change passcode ● ●
Passcode policy ●  
WI-FI credentials ●  
VPN credentials ●  
Password protect against policy removal ●*  
Restrictions iOS Android
Allow use of camera ● ●
Allow installing apps ●  
Allow screen capture ●  
Allow voice dialing ●  
Allow FaceTime ●  
Allow automatic sync when roaming ●  
Allow Siri ●  
Allow Siri while locked ●  
Allow Passbook notifications while locked ●  
Allow in-app purchases ●  
Force users to enter iTunes Store password for all purchases ●  
Allow multiplayer gaming ●  
Allow adding Game Center friends ●  
Show Control Center in lock screen (iOS 7) ●  
Show Notification Center in lock screen (iOS 7) ●  
Show Today view in lock screen (iOS 7) ●  
Allow documents from managed apps in unmanaged apps (iOS 7) ●  
Allow documents from unmanaged apps in managed apps (iOS 7) ●  
Allow use of iTunes Store ●  
Allow use of Safari ●  
Enable Safari autofill ●  
Force Safari fraud warning ●  
Enable Safari javascript ●  
Block Safari popups ●  
Allow iCloud backup ●  
Allow iCloud document sync ●  
Allow iCloud Keychain sync (iOS 7) ●  
Allow photo stream ●  
Allow shared stream ●  
Allow diagnostic data to be sent to Apple ●  
Allow user to accept untrusted TLS certificates ●  
Force encrypted backup ●  
Allow Automatic Updates to certificate trust settings (iOS 7) ●  
Force limited ad tracking (iOS 7) ●  
Allow fingerprint for unlock (iOS 7) ●  
Allow explicit music and podcasts ●  
Rating Apps ●  
Rating Movies ●  
Rating TV Shows ●  
Show iMessage ●  
Allow app removal ●  
Allow Game Center ●  
Allow Bookstore ●  
Allow Bookstore erotica ●  
Allow UI configuration profile installation ●  
Allow modifying account settings (iOS 7) ●  
Allow AirDrop (iOS 7) ●  
Allow changes to cellular data usage for apps (iOS 7) ●  
Allow user-generated content in Siri (iOS 7) ●  
Allow modifying Find My Friends settings (iOS 7) ●  
Allow host pairing (iOS 7) ●  

*You can apply password protection, but be aware that Apple devices are ultimately in the user's control, who can remove the policy.

For more information about the features mentioned above, refer to the following topics:

IMPORTANT  The Mobile Device Management (MDM) feature is no longer available for new implementations. MDM-related documentation in the Datto RMM Help only applies to partners who are already using this feature; however, Datto no longer offers support for issues with MDM. Please note that if the Mobile Device Management component is deleted from your Component Library, you will not be able to download it from the ComStore again. For further information regarding this change, please refer to this Community post.